Google Business Profile

When someone searches for “pizzeria near me” or “plumber Perugia”, Google first shows a map with three businesses. Many people choose right there, without opening any website: they look at the photos, the stars and the opening hours, and they call. If your profile is incomplete, shows the wrong hours or doesn’t exist at all, that customer goes elsewhere.

We put your profile in order, link it to your website and give you a simple way to get reviews regularly. You carry on with your work, and the profile does its job of getting you found.

When you need it

• You search for your business on Google Maps and can’t find it, or it shows outdated details.
• The profile was set up by a former employee or an old supplier and you no longer have access.
• You have few reviews, or the latest ones are years old.
• You’ve changed premises, hours or phone number and the old ones are still circulating online.
• Nearby competitors show up on the map and you don’t.
• Someone changed your profile (name, hours, photos) without you knowing.

How we work

1. Check. We find out whether the profile exists, who manages it and how you appear in local searches today.
2. Access. We create the profile or recover ownership, and always keep you as the primary owner.
3. Complete details. We choose the primary and secondary categories, and add opening hours, services, service area and description.
4. Real photos. We upload photos of your premises, products and people, not images taken from the internet.
5. Consistency. We align your name, address and phone number across your website, social media and directories, because Google trusts details that match.
6. Reviews. We give you a direct link, a QR code and ready-to-use messages for your customers.

Reviews: how to ask without being pushy

Most happy customers would gladly leave a review, but nobody asks them at the right moment. The secret isn’t to insist, it’s to make it easy.

• Ask straight after a good moment: on delivery, at the end of a meal, when the customer thanks you.
• Use the direct link: one click opens the review window, with no need to search for your profile.
• Put a QR code at the till, on the counter or on your business card.
• Send a short WhatsApp message or email the next day, once only.
• Reply to every review, including negative ones, calmly and without arguing. Readers judge you by your reply too.

Posts on your profile help as well: an offer of the month, a new product, an event. They show Google and customers that the business is active, and you can publish them from your phone in two minutes.

What we don’t do: bought reviews, reviews swapped for discounts or reviews written by friends. They’re banned by Google’s rules and could cost you your profile.

Who it’s for

Restaurants, bars, shops, hairdressers, beauty salons, garages, medical and professional practices, craftspeople and any business that welcomes customers on site or works in a specific area. We look after businesses in Perugia and Umbria, Italy, and remotely across the rest of the country.

If you already have a website, we link the profile to the right pages. If you don’t, the profile is a good first step, to be followed by a business website.